Job: Cultural Services Assistant

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Job Description

Overall Job Objective

Summary of Job Duties

City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:  IntegrityRespectProfessionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

  • Make a difference in the lives of real people every day
  • Diverse community
  • Light rail station minutes away
  • On-site fitness center and wellness programs
  • Internal educational programs to assist with career advancement
  • Access to innovation work spaces

The City of Aurora will conduct ongoing screenings of applications on a first come-first serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

 

Primary Duties and Responsibilities

This position performs receptionist, front desk duties and a variety of clerical and administrative support for the operation of the Aurora History Museum. Work hours for this position are Saturdays and Sundays from 10:30 a.m. to 4:30 p.m. generally every other full weekend with the occasional need to work evening hours on weekends and weekdays as rentals occur.  Responsibilities include:

  • Greet Museum visitors
  • Answer and direct questions, inquiries and concerns of visitors by telephone and in person
  • Record attendance and visitor statistics
  • Gather information for various reports
  • Register customers in classes/trips using City registration and Point of Sale (POS) system
  • Process payments and handle daily reconciliation of revenue
  • Maintain security of facility, open and close Museum public spaces
  • Supervise rentals and sets up various events or activities including tables, chairs, and electrical equipment
  • Conduct cash register sales for Museum Store.
  • Operate a variety of office equipment
  • Perform other duties as assigned

Minimum Qualifications

Education:  High School diploma or GED

Experience:  At least 6 months of clerical training/experience or equivalent and experience that will demonstrate required knowledge, abilities and skills.  An equivalent combination of education, training and experience may be considered.

Knowledge:  Knowledge of business English, spelling and math; general office equipment; and personal computers and related software applications.  Knowledge of ActiveNet registrations systems is a plus. 

Abilities:  Ability to establish and maintain effective working relationships with employees and citizens; communicate effectively both orally and in writing; spell; and operate office equipment.  Works varied and flexible schedules that include days, nights, weekends, and holidays. Must be comfortable working alone.

Skills:  Communicates well with a diverse audience; handles stress in an appropriate and effective manner; friendly, courteous and kind. 

Working Conditions

Physical Demands:  Primarily sedentary work requiring the ability to lift a 30 pounds with or without assistance; occasional lifting, carrying, walking and standing; frequent hand/eye coordination to operate computer terminal and office equipment; vision for reading, recording and interpreting information; frequent speech communication and hearing to maintain communication with visitors, employees and citizens. 

Work Environment:  Works primarily in clean, comfortable environment.

Equipment Used:  Frequently answers telephone; frequently uses standard office equipment including computers, calculators, copy/fax machines, credit card machine, and cash register.

For Veterans points: Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
 
 If you need assistance in completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.

 

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