Job Description

Overall Job Objective

Summary of Job Duties

Hiring Range is  $29.56 - $33.00 /hour depending on education and experience 
City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:  IntegrityRespect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
  • Make a difference in the lives of real people every day
  • Diverse community
  • Competitive total compensation package
  • Well-Funded General Employees Retirement Plan
  • Light rail station minutes away
  • On-site fitness center and wellness programs
  • Internal educational programs to assist with career advancement
  • Access to innovation work spaces


Direct supervision of Animal Protection Officers:
  • Plans, assigns, monitors, and coordinates the work activities of personnel
  • Maintains skills, knowledge, and abilities of Animal Protection Officers I, II, and III and performs those duties as required
  • Ensures coverage for dispatch, euthanasia, cremation and front office duties
  • Maintains roll call and approves leave requests
  • Approves staff reports and summonses
  • Makes recommendations regarding selecting, hiring, training, supervising, evaluating, and discipline of assigned employees
Customer/Community Service: 
  • Receives and responds to citizen's complaints
  • Conducts daily and weekly briefing and debriefings
  • Addresses citizen groups and the media when required
  • Oversees case filings at local and state levels
  • Resolves problems and conflicts arising during the course of the work
  • Testifies in court on behalf of the City
  • Ensures effective enforcement of municipal and state animal care ordinances
  • Maintains and enforces safety regulations and procedures
  • Conducts field investigations/inspections
Program Management:
  • Coordinates the division's disaster planning program/meetings
  • Maintains the Restricted Breed of Dog program
  • Maintains the pet licensing program
  • Coordinates preventative maintenance programs
  • Takes a lead role in the development of field related policies and procedures
  • Prepares productivity and activity reports
  • Maintains records and makes recommendations concerning materials, staff, equipment used and uniforms
  • Makes recommendations regarding budgetary matters
  • Familiar with the principles/procedures of computer systems with related software
  • Maintains vehicle computers and laptops
  • Monitors City vehicles assigned to Animal Services Division
May perform additional duties as assigned


  • Associates Degree in Criminal Justice, Animal Science any other relevant subject

An equivalent combination of education, training and experience that demonstrates required knowledge, skills and abilities may be considered.

  • At least 5 years' progressively responsible experience in animal care/control, code enforcement, and/or related work. 
  • Supervisory training or previous supervisory experience is preferred. 

Knowledge: Knowledge of City of Aurora animal control ordinances and state laws pertaining to animals; kennel operations practices and procedures; knowledge of the care and handling of animals; portable and mobile radio operations and procedures.

Abilities: Ability to establish and maintain effective working relationships with employees and citizens; handle sensitive or stressful situations with tact and diplomacy; communicate effectively both verbally and in writing; prioritize, coordinate, and make work assignments; work in inclement weather and with flexible schedules; fulfill goals and objectives; and direct and effectively train and supervise other employees.

Skills: Strong interpersonal and supervisory skills; skill in operation of equipment and tools of assigned function; skill in handling animals.

The Animal Services Field Supervisor must demonstrate that all the knowledge, skills and abilities required of Animal Protection Officers I, II, and III are effectively maintained and that performance standards are maintained.
Licenses, Certificates and/or Equipment Required
  • Colorado Association of Animal Control Officer Certification (CAACO) must be in good standing at the time of application
  • Ability to complete the Cities CORE 4 Values training within the first 12 months of hire
  • Completion of the Cities Basic Supervisory Course 
  • Ability to certify, perform, train and assist others in Euthanasia within the first 6 months of hire
  • All above certifications must be obtained and maintained as an Animal Services Field Supervisor
This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.


Physical Demands: Moderate to heavy physical work requiring ability to lift and carry objects weighing up to 75 pounds with or without assistance; frequent lifting and carrying of objects weighing up to 25 pounds; regular walking and standing to oversee projects; a full range of body movements including pushing, pulling, bending, stooping/crouching, and climbing; hand/eye and hand/foot coordination for operation of equipment and vehicles; vision to read reports, manuals, written materials, instruments, and gauges; speech communication, hearing and listening for communications, supervision and training of employees and communications with citizens.

Work Environment: Works both indoors and outdoors in all weather conditions with exposure to dust and noise.

Equipment Used: Operates a motor vehicle; uses a variety of hand tools and equipment common to animal control operations such as a catch pole,snare, syringe for euthanasia ; wire cutters and shovel; uses two-way radio and telephone.
For Veterans preferences:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.

Application Instructions

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