APD Mental Health Initiative Program Manager
- Summary of Job Duties
*The first screening will be conducted on applications received prior to November 15, 2019. this posting is scheduled to close on November 22, 2019, at 12:00 noon, however is subject to close at time without prior notice. Thank you.*
Under the general administrative direction of Investigative Support Section Commander of the Aurora Police Department, the selected incumbent will evaluate the needs of the community while leading the social work program development, implementation, monitoring and analysis. Responsibilities include, but are not limited to: collaboration amongst service providers, City officials, various advisory groups, citizens, and other government agencies; facilitating internal and/or external meetings; performing complex analytical duties that include gathering data, data analysis, and developing comprehensive information packages; supervising social work program staff; developing and/or modifying policies and procedures to fit the social work program, all while working closely with the entire team of the Aurora Police Department, to supplement existing police services where appropriate.
This is a professional position in a fast-paced work environment, requiring excellent written and verbal communication skills the exercise of independent judgement, and discretion in handling confidential information. The incumbent must have the ability and skills necessary to work with the general public in a positive, friendly, and professional manner.
City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
- Make a difference in the lives of real people every day
- Diverse community
- Competitive total compensation package
- Well-Funded General Employees Retirement Plan
- Light rail station minutes away
- On-site fitness center and overall employee well-being programs
- Internal educational programs to assist with career advancement
- Access to innovation work spaces
The City of Aurora will conduct ongoing screenings of applications on a first come-first serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
To be employed by the Aurora Police Department you will need to successfully pass a background test, polygraph test, and fingerprint screening, along with other conditions of employment; drug test and verification of employment. Because of this, there is a longer recruitment process, we thank you in advance.
Despite changes in the Colorado law, the City of Aurora maintains a drug free workplace. A positive test for marijuana is grounds for disqualification or termination once hired.
- PRIMARY DUTIES & RESPONSIBILITIES
- Designs, implements, monitors, evaluates and leads a social work program that coordinates care with other agencies, and addresses related mental health and substance abuse issues in the community.
- Develops, implements, monitors and leads an ongoing needs assessment of the department and community.
- Builds networks and acts as the bridge between the department, community, City officials, various advisory groups, other government agencies and other helping professionals and agencies to develop and maintain effective working relationships. Responsible for developing and maintaining project updates.
- Supervises coordination and cooperation of social work services within the department and between the department and our partners in the community. Maintains continual information flow back to the chain of command and ensures information is funneled back through program personnel.
- Directs and coordinates development of programmatic regulations, policy, procedures and schedules as it relates to the social work program. Interprets and enforces policy within the program.
- Over-sees functions and supervision of social workers and support services within the assigned program. Directs development, programmatic changes, staffing, and information systems to increase operational effectiveness and reduce administrative costs. Establishes performance standards and system of accountability for all program employees.
- Responds to employee grievances as well as facilitates all complaints against clinical personnel. Ensures that discipline and grievances are handled in accordance with applicable rules, regulations, policies and appropriate memoranda of understanding.
- Reads, researches and reports on new and modern practices dealing with homelessness, preventing homelessness and the intersections of the criminal justice system. Studies evidence-based research and responses to make adjustments and/or recommendations for adjustments to the programs varying needs.
- Meets with council members, the Chief, etc., to advocate for programming, laws, ordinances or funding of programs deemed by the Chief to be for the good of the community.
- Coordinates department and community resources to problem solve and enhance community policing. Responds to service-level issues determined by requests for service, clinician and officer observations.
- Implements and provides services, in person, including assessments, treatment plans, clinical/crisis counseling, consultation, support, information, and appropriate referrals for families and victims of crime to help clients mobilize inner and external capacities and resources to improve social functioning. Provides case management to include evaluating the needs of clients, developing and implementing service plans, and monitoring progress.
- Consults with physicians or other health professionals as needed to ensure holistic approach and coordination of care and case management.
- Prepares and retains timely correspondence, reports, documents, and/or other written materials, including the following: mental health assessments by obtaining background information such as physical, psychological, or mental health, and social factors which contribute to the client's situation and by studying case histories of clients/residents.
- Conducts individual, family, or group therapy sessions in accordance with the established treatment plan and provides crisis intervention if necessary.
- Gives debriefing/psychological first aid to responders following traumatic incidents, as requested by department.
- Demonstrates and maintains a high standard of confidentiality and sensitivity to clients and families on cultural, ethnic, racial, and socioeconomic issues and diversity.
- Acts as an expert witness and court liaison. Gives testimony and/or recommendations in court cases and/or hearings.
- Supervision of case managers and interns in clinical staff.
- Perform other related duties as assigned.
- MINIMUM QUALIFICATIONS
- Bachelor's Degree in Social Work from an accredited college/university
- Three (3) years of related work experience, which includes assessing physical, mental, social, and economic needs of a diverse population
- Experience must include a minimum of two years of social work case management
- Valid Driver's License with clean MVR
- Current licensure with the State of Colorado as a:
- Licensed Clinical Social Worker (LCSW)
- Licensed Professional Counselor (LPC)
- or Licensed Marriage and Family Therapist (LMFT)
- Bachelor's Degree in Social Work from an accredited college/university
- Five (5) years of related work experience, which includes assessing physical, mental, social, and economic needs of a diverse population
- Experience working collaboratively with multiple community organizations
- Experience supervising others
- Experience conducting community-based needs assessments
Our ideal candidate must possess:
- The ability to work independently and to take initiative
- The ability to work collaboratively as part of a team
- Strong evaluation skills, excellent professional written and verbal communication skills, interpersonal skills, and active listening skills.
- WORKING CONDITIONS
- Moderate physical work requiring ability to lift 10 pounds with or without assistance
- Occasional lifting, carrying, walking, and standing
- Hand/eye coordination to operate computer and related equipment
- Vision to read reports and conduct research
- Speech and hearing to maintain communications with other employees and citizens
- Hearing to communicate effectively with citizens and other employees
- Must stand, walk, or sit uncomfortably for extended periods.
- Moderate exposure to elements including, but not limited to, heat, cold, dampness, fumes, noise, dust, or grease
- Considerable exposure to stressful situations as a result of human behavior. In field operations, exposure to stress as well as occupational hazards is of considerable magnitude
- Frequently uses standard office equipment including computer, calculator, multi-line telephones, and copy/fax machines
- This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
For Veterans points: Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
If you need assistance in completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.
Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.