Contingent Water Permit Technician (Engineering)
Overall Job Objective
- Summary of Job Duties
- City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
Aurora Water Department
- Make a difference in the lives of real people every day
- Diverse community
- Competitive total compensation package
- Well-Funded General Employees Retirement Plan
- Light rail station minutes away
- On-site fitness center and overall employee well-being programs
- Internal educational programs to assist with career advancement
- Access to innovation workspaces
Aurora Water is responsible for the operation and maintenance of the drinking water, sanitary sewer and storm drainage systems, treatment of drinking water and non-potable reclaimed wastewater for irrigation, billing and collection, public outreach and water conservation, acquisition and development of future water rights, major capital projects programs, and quality control for regulatory compliance and public health.
The Engineering Technician position will reside in the Aurora Water "TAPs Office." The TAPs Office team is responsible for calculating and collecting fees associated with service connection. In addition to this role, the team develops reports for wholesale connection fees, calculates and issues stormwater permit fees, tracks and refunds fiscal securities, schedules inspections, tracks and communicates new accounts to the billing office and answers customer questions as needed. The team works in the Amanda system which is currently pending transition to Accela system. The position will be under the supervision of the Engineering Services Manager.**This is a 12 month, 40 hours per week, contract position that is eligible for medical and leave benefits only.**The City takes pride in seeing our employees succeed. Join us for a career, not just a job.
- PRIMARY DUTIES & RESPONSIBILITIES
- Calculate and collect fees for water and sewer connection permits
- Calculate and collect fees for stormwater and erosion control permits
- Manage and refund stormwater fiscal securities
- Create, track and communicate new accounts to the billing team
- Schedule inspections for water and sewer line services
- Track and collect service line inspections fees
- Research and issues development fees
- Reviews various building permits
- Communicate closely with the development review team
- Develop monthly and quarterly reports for wholesale districts Metro Wastewater and City and County of Denver fee calculations
- Work in the Amanda and Accela systems
- Facilitate and coordinate project logistics such as verifying, completing and maintaining project documents
- Upload and manage Aurora Water documents to Stellent (Oracle) for both internal partners and external customers to view when Accela is active
- Work with IT to develop additional functionalities in the system in use
- Find workflow and communication efficiencies and implement
- Review, develop and update Standard Operating Procedures
- Performs additional duties as assigned
- MINIMUM QUALIFICATIONS
- Associate's Degree in business, engineering technology, finance or related field
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills and abilities may be considered.
- At least two (2) years of professional-level experience in business, finance or engineering
- General proficiency in MS Office products
- Knowledge of Accela, SharePoint, EADOCs, GIS, INFOR, Innovyze modeling products, considered a plus
- Knowledge of municipal design criteria, fee structures, fee calculations and specifications
- Establish and maintain effective working relationships with employees, consultants, and citizens
- Excel at communication with parties both inside and outside the City
- Communicate effectively both orally and in writing
- Perform as a task manager for complex projects
- Handle sensitive situations with tact and diplomacy
- Be a creative thinker who is driven by opportunities to continually improve
- Work effectively with a diverse group of people
- Take initiative in identifying problems and solution
- Handle multiple projects simultaneously and use good judgment in prioritizing work
- Behave and make decisions consistent with the City of Aurora values and Water vision and missions
- Easily learn and operate new computer programs. Accela and Oracle (or other database) experience a plus
- Interpret engineer drawings, standards, and specifications
Licenses and/or Certificates:
- WORKING CONDITIONS
- Physical Demands:
- Light physical work requiring the ability to lift a maximum of 30 pounds
- Occasional lifting, carrying, walking and standing
- Frequent hand/eye coordination for operation of office equipment
- Vision for reading and interpreting reports and data analysis and preparation
- Frequent speech communication, hearing and listening to maintain communication with employees and citizens
- Works primarily in a clean, comfortable environment
Essential Personnel: When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.__________________________________________________________________
- Frequently uses standard office equipment including computer, calculator, multi-line telephones, and copy/fax machines
- This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
For Veterans preference: Please show all of your employment history, including military service and attach related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.