Library Aide II
- Summary of Job Duties
The City of Aurora is seeking an energetic Library Aide II to provide the highest level of customer service. This is a temporary position providing library computer center monitoring, customer service, opening and closing duties in an independent work environment. The individual will also be responsible for conducting basic library materials processing and handling duties.The Library and Cultural Services Departments vision is to empower an environment of lifelong learning and cultural enrichment by stimulating learning and literacy, inspiring creativity, and integrating arts, culture and history into the lives of Aurorans. We have two divisions within the department: Library and Cultural Services, both offering a variety of free programs and services to the community.
This is a 8-20 hour per week temporary position that does not offer medical benefits.
Hoffman Heights Library
Hours as follows
More hours may be added depending on business need.
- 6 locations
- Books, CDs, DVDs, magazines
- Database and language learning programs
- Public computers
- Study space
- Retirement centers and community events and programs or activities for all ages
- Aurora History Museum
- Aurora Fox Theater
- Bicentennial Arts Center
- The Show Wagon
- Art in Public Places collection (over 240 commissioned pieces around the city)
The City of Aurora will conduct ongoing screenings of applications on a first come-first serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
- PRIMARY DUTIES & RESPONSIBILITIES
- Perform general library services to library customers in person or by phone
- May open and close small computer center locations during daily shift
- Assists customers with materials check in, check out and other basic materials processing through computerized systems
- Monitors customer computer usage, hold shelves and customer activity at small computer center locations
- Answers basic customer questions and provides basic computer usage support to customers
- Shelves library materials depending upon the specific facility assigned
- May refer more complex customer help needs to full service locations and/or higher level library staff at those locations through on-site phone contact
- May work at various locations, mainly within the north region of Aurora, as staffing needs dictate
- Will perform additional duties as assigned
- MINIMUM QUALIFICATIONS
Education: High School diploma or GED.
Experience: At least 6 months of customer service experience. An equivalent combination of training and experience may be considered.
Knowledge: Basic computer skills (Microsoft Office, email and internet navigation)
Abilities: Able to work alone and be reliable in a self-supervised environment. Ability to provide high quality customer service for customers and work effectively with fellow employees; use general office equipment including computers; perform basic mathematical calculations; available to work part-time hours during days, evenings and weekend. Ability to have transportation to work at other locations or split shifts among locations when staffing needs dictate.
Skills: Skill in the use of personal computers and related software; keyboarding skills.
Licenses, Certificates, or Equipment Required: This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.
- WORKING CONDITIONS
Physical Demands: Light physical work requiring ability to lift 30 pounds; frequent lifting and carrying objects weighing up to 10 pounds; regular standing and walking; some pushing, pulling, bending and climbing; hand/eye coordination for operation of computer keyboard and office equipment; vision to interpret information and process books; frequent speech communication and hearing to maintain communication with employees and citizens.
Work Environment: Works primarily in clean, comfortable environment.Equipment Used: Computer keyboard, audio, video, media equipment and standard office equipment.
For Veterans points: Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
If you need assistance in completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.
Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.