Job Description

Overall Job Objective

Summary of Job Duties

City of Aurora, Colorado
It is an exciting time to work for the City of Aurora - we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:  IntegrityRespect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

  • Make a difference in the lives of real people every day
  • Diverse community
  • Competitive total compensation package
  • Well-Funded General Employees Retirement Plan
  • Light rail station minutes away
  • On-site fitness center and overall employee well-being programs
  • Internal educational programs to assist with career advancement
  • Access to innovation work spaces

Department Information
The Finance Department is composed of five divisions that perform city government general financial functions, business licensing and revenue collection. This department also provides support and advice to the city manager, city council and departments in matters related to financial issues, policy and strategic planning.  Specific information about the Tax and Licensing division can be found HERE.

Position
The Licensing Investigator will conduct licensing compliance efforts and ongoing oversight of licenses for the city of Aurora's Tax and Licensing Division, ensuring compliance with city ordinances and state laws.  This position understands the balance between the regulatory aspect and providing a high level of customer service.

PRIMARY DUTIES & RESPONSIBILITIES

  • Work closely with the public and business owners regarding licensing processes and requirements
  • Find and issue notices to unlicensed or otherwise uncompliant businesses
  • Conduct investigative research on businesses such as short term rentals to find the owner and obtain compliance
  • Conduct inspections of business for compliance with the Colorado Liquor Code
  • Conduct inspection of businesses for compliance with other licensing ordinances and statutes
  • Investigate complaints or leads regarding business activities and license compliance
  • Issue summonses and prepare evidence and provide testimony in court
  • Create case files and obtain evidence and provide testimony in administrative hearings
  • Work closely with law enforcement to provide support and training
  • Work closely with other city departments for coordinated compliance efforts
  • Maintain evidence and compliance databases
  • Assist in revenue collection efforts including asset seizure
  • Periodic late night or weekend follow up to ensure licensing compliance
  • Have working knowledge of zoning and other city ordinances as it applies to businesses
  • Utilize investigative software and internet resources to perform investigations
  • Work with division manager to ensure and improve the effectiveness and efficiency of division processes, policies and procedures
  • Performs other duties as assigned

MINIMUM QUALIFICATIONS

Education:  Bachelor's Degree in business, accounting, or related field.  Master's Degree preferred.
 
Experience:  At least 4 years' experience handling compliance matters at a state or local level, reading and interpreting and applying codes and regulations, preparing enforcement actions.  Experience with Code Enforcement, Law Enforcement, Revenue Collection, Licensing Enforcement or other regulatory function is preferred. 
An equivalent combination of training and experience may be considered.
 
Knowledge:  Knowledge of clerical accounting; state and local laws, policies, and procedures pertaining to the Tax and Licensing Division; computerized operations pertaining to the Tax & Licensing Office; and proficient operation of standard office equipment.  Knowledge and understanding of how to conduct inspections and investigations, knowledge of open records and web resources, knowledge of computer office software.
 
Abilities:  Ability to establish and maintain effective working relationships with citizens and employees; handle sensitive situations with tact and diplomacy; communicate effectively both verbally and in writing; interpret and apply licensing laws; analyze detailed data; maintain accurate financial records; research and handle complex customer issues and data inconsistencies; apply team leader skills; prepare reports; provide testimony; operate independently; and operate equipment.
 
Skills:  Strong interpersonal, verbal/written communications, and analytical and team leader skills, ability to problem solve in a professional and efficient manner; excellent team building and leadership skills; detail oriented; ability to multi-task; operate independently; find, learn and utilize new resources, proficient and skilled in the use of the Tax & Licensing computer system as well as spreadsheet and word processing software applications.
 
Licenses, Certificates and/or Equipment Required:  Code enforcement certification is preferred.  Colorado Driver's License with good driving history.  This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
 

WORKING CONDITIONS

Physical Demands:  Light physical work requiring the ability to lift a maximum of 30 pounds; Considerable walking and standing; Frequent performance of activities which require a full range of body movement including bending, stooping, pushing, pulling, and climbing; Hand/eye coordination for operation of equipment; vision to read reports and manuals; speech to communicate with employees and citizens.
 
Work Environment:  Works both indoors and outdoors in all weather conditions with exposure to dust and noise, and may encounter fumes from certain chemicals.
 
Equipment Used:  Standard business and professional tools and equipment including computers as well as building maintenance and construction equipment

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For Veterans points:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
            
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
                                         
If you need assistance in completing this application, please feel free to contact our office at:  303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.

Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
 
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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