Job Description

Overall Job Objective

Summary of Job Duties

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

In the City of Aurora's Neighborhood Services department, we view business as an ecosystem rather than a competitive landscape. Our team exists with the sole purpose of serving our community and its constituents.
Our empathic culture helps us be mindful of the impact our day-to-day relationships can make on our ability to achieve our goals within the animal care ecosystem we build and support.
Embracing different perspectives--in and out of the office--allows us to elevate the quality of our work and our culture as well as optimize the ways in which we deliver products and services.
The work we do is valued, important and rewarding; we strive to provide a work environment that listens to, understands and trusts its employees.
Our Animal Services Department encourages employees to be:
  • Transitional: Constantly adapting to new technologies and the changing needs of our city
  • Dedicated: Committed to making the best decisions for our city, its residents and the community
  • Optimizing: By making the most of every resource we have available
  • Empathic: In our ability to understand and have compassion for the feelings and needs of our residents, customers and coworkers
Our ideal Manager is a self-starter, leader of leaders, organized, communicative, perceptive and accountable.
Our ideal Managers attention to detail and quality in all aspects of Animal Services. They must have strong written and verbal communication skills to be able to articulate and present complex, technical concepts and terms to a broad spectrum of employees and managers. They have demonstrated an ability to develop and maintain the overall project vision and strategy while managing tactical details and activities. They are capable of using facilitation skills to achieve project progress per plan.
This position manages the Aurora Animal Shelter along with the Everyday Adoption Center located in Westminster Colorado. The Animal Services department staffs 23 FTE positions and anywhere between 5 to 10 temporary staff throughout the season. Our mission is to balance the needs of people and animals as we: provide humane shelter, treatment and placement of animal. Enhance and preserve the human-animal bond through education, outreach,adoption and cruelty prevention. 

Please include a copy of the following:
  • Drivers License
  • Resume
  • Cover Letter
  • Professional Writing Sample

 **This posting is scheduled to close on Monday September 30, 2019 at 12:00 noon, however is subject to close at any time without prior notice.  Thank you**


  • Oversees the operations of the shelter and field staff
  • Establishes division policies and communicates policies to the public, including representatives of the media
  • Ensures that animals are sheltered and cared for in a humane fashion according to state and City regulations and codes
  • Oversee veterinarian and veterinary staff to provide appropriate care and medical treatment of animals
  • Prepares reports for city management and state organizations
  • Represents the division before city management and city council
  • Submit policy proposals providing facts and advise as a basis for making decisions
  • Implements policies adopted by elected officials
  • Promotes the licensing and micro-chipping of pets
  • Establishes programs for public education regarding the care and control of animals
  • Prepares and monitors the program budget
  • Manages the hiring, training, career development, evaluation, and discipline of all division employees
  • Supervises assigned employees
  • Oversees the writing and administration of grants to increase funds for related services
  • Works closely with various organizations designed to protect animals to increase the return to owners and adoptions
  • Partners with various managers to successfully implement projects.
  • Consistently demonstrate and act in support of Core 4 directives.
  • Performs other duties as assigned.
  • Competitive total compensation package
  • Well-Funded General Employees Retirement Plan
  • Light rail station minutes away from many city locations
  • Access to local  fitness center and overall employee well-being programs
  • Internal educational programs to assist with career advancement



  • Bachelor's Degree in business administration, management, or a closely related field
  • At least  4 years progressively responsible experience working in an animal care/control agency or humane organization. (Municipal work experience in animal care is Preferred)
  •  at least 2 years supervisory experience, (Mid level Manager experience preferred)
**A combination of relevant education, training and experience may be substituted for the minimum education and experience requirements on a year for year basis.

  • Knowledge of the procedures for the proper care and handling of a variety, primarily domestic, animals; knowledge of business and management and effective and democratic local government practices.
  • Experience in a shelter or veterinary environment
  • Ability to problem solve and apply common sense understanding to instructions is critical
  • Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals and to write reports and meet reporting requirements
  • Ability to lead an be an effective part of a team, with the public, management, fellow employees, volunteers, and other agencies and groups is essential
  • Ability to manager a working budget and communicate business needs to management staff or council appointees.
  • Ability to handle sensitive situations with tact and diplomacy
  • Communicate effectively both orally and in writing
  • Evaluate animal health and injuries; and strong ability to make difficult decisions under stress.
Licenses or Certificates Required:
  • Valid Colorado Driver's License with a good driving history
This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) during their employment.


Physical Demands:
  • Sedentary to light physical work requiring ability to lift a maximum of 10 pounds; occasional walking and standing; may require occasional lifting and carrying; vision to read and interpret reports and other written documents; hand/eye coordination for operation of computer system as well as motor vehicle; speech communication and hearing to maintain communication with employees and citizens.
Work Environment
  • Works primarily in an office/animal shelter environment with some exposure to dust, noise, and odors.

Equipment Used
  • Uses standard office equipment including a personal computer system.

For Veterans preference:  Please show all of your employment history, military service and include related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
If you need assistance in completing this application, please feel free to contact our office at:  303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.

Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.

Application Instructions

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