Public Information Officer
- Summary of Job Duties
City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
- Make a difference in the lives of real people every day
- Diverse community
- Competitive total compensation package
- Well-Funded General Employees Retirement Plan
- Light rail station minutes away
- On-site fitness center and overall employee well-being programs
- Internal educational programs to assist with career advancement
- Access to innovation workspaces
Aurora Water Department
Aurora Water is responsible for the operation and maintenance of the drinking water, sanitary sewer and storm drainage systems, treatment of drinking water and non-potable reclaimed wastewater for irrigation, billing and collection, public outreach and water conservation, acquisition and development of future water rights, major capital projects programs, and quality control for regulatory compliance and public health.
Under the direction of the Manager of Public Relations for Aurora Water, coordinates a comprehensive public information and media relations program to promote and provide information about the Water Department for the City of Aurora to customers, citizens, and the media, with special emphasis on community relations and social networking sites. Coordinates special projects for the Department Director and division manager.
The City of Aurora will conduct ongoing screenings of applications on a first-come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
- PRIMARY DUTIES & RESPONSIBILITIES
- Writes, edits, and assists in developing social media, newsletters, brochures, and collateral materials
- Develops and implements communications strategies both internally and externally
- Manages the Aurora Water Department's social media presence across multiple channels
- Creates employee engagement opportunities using media and events
- Designs and implements an assortment of community events focused on improving the citizenry's views on water and water conservation initiatives
- Develops and maintains media relationships and promotes media opportunities
- Researches and writes articles for publications
- Responds to media inquiries and develops media strategy as assigned
- Composes and distributes news releases and assists in setting up news conferences and briefings
- Monitors and updates the departmental pages on the City's Web site
- Compiles and develops informational literature, press releases, and other items to promote understanding of the department operations
- Develops and maintains a departmental file management and database system
- Maintains press clippings and documents; and performs additional duties as assigned.
- Assists in scheduling, planning, and promoting activities and special events for the water department
- Represents the department through participation in organizations, committees, and intergovernmental activities
- Manages various workflow processes; and performs additional duties as assigned.
- MINIMUM QUALIFICATIONS
Education: Bachelor's Degree in English, journalism, communications, or a directly related field.
Experience: At least 3 years' experience in public affairs, public/media relations, or communications. At least 1 year of experience in a public sector environment preferred. An equivalent combination of education, training and experience that demonstrates required knowledge, skills and abilities may be considered.
Knowledge: Knowledge of principles and practices of public and media relations, media communications, and public relations, municipal issues; graphic art and production of publications; audio visual and video equipment; personal computers and related software applications; strong understanding of metro area media market.
Abilities: Ability to establish and maintain effective working relationships with employees, citizens, and media; handle sensitive or stressful situations with tact and diplomacy; communicate effectively both verbally and in writing; and make public presentations. Ability to meet tight deadlines.
Skills: Strong interpersonal, presentation and writing skills. Bilingual applicants are encouraged to apply.
Customer Service Orientation: Acceptance of the importance of customer service, and the ability to provide effective customer service as measured by the timing of response, and the follow up with the customer to ensure issues are resolved.
LICENSES, CERTIFICATES OR EQUIPMENT REQUIRED: This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment. Driver's license with a good driving history is required.
- WORKING CONDITIONS
Physical Demands: Sedentary physical work requiring ability to lift a maximum of 30 pounds; occasional lifting, carrying, walking, and standing; speech communication and hearing to maintain communication with employees and citizens; vision to read and interpret reports and other written documents; hand/eye coordination for operation of computer.
For Veterans preference: Please show all of your employment history, including military service and attach related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
If you need assistance in completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.
Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.