Job Description

Overall Job Objective

Summary of Job Duties

The Water Service Superintendent Plans, coordinates, supervises and directs the work activities of personnel in the Water Service section of the Operations Division of the Water Department.

Aurora Water Department
Aurora Water is responsible for the operation and maintenance of the drinking water, sanitary sewer and storm drainage systems, treatment of drinking water and non-potable reclaimed wastewater for irrigation, billing and collection, public outreach and water conservation, acquisition and development of future water rights, major capital projects programs, and quality control for regulatory compliance and public health.

The City of Aurora is pleased to offer:

  • Additional advancement opportunities are available through Career Progressions and Promotions
  • Training assistance through our online Learning Management System as well as a Tuition Assistance Program
  • Competitive total compensation package
  • Well-Funded General Employees Retirement Plan
  • Light rail station minutes away
  • On-site fitness center and wellness programs

The City takes pride in seeing our employees succeed.  Join us for a career, not just a job.

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:  IntegrityRespect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

**This posting is scheduled to close on Friday, October 25, 2019, at 12:00 noon, however, it is subject to close at any time without prior notice.  Thank you**


  • Plans, assigns, and coordinates, through subordinate supervisors and/or employees, the functions of utility locating, contractor service (new pipeline testing), cross-connection control, vehicle and equipment, warehousing, and trades (welders, mechanics, etc.)
  • Makes recommendations to the Manager of Support Services Operations regarding selection, hiring, training, evaluating, and disciplining of assigned employees
  • Develops operational priorities, goals, and objectives
  • Implements plans, procedures and work methods utilized by work unit
  • Develops, implements, and enforces safety programs
  • Prepares cost center budget and monitors expenditures
  • Communicates with vendors and distributors to negotiate, procure and manage operational supplies, vehicles, and equipment
  • Coordinates with contractors on city projects
  • Resolves citizen and contractor complaints in person and in writing
  • Resolves complex problems and conflicts arising during the course of the work
  • Provides instruction and training to subordinate personnel
  • Provides technical oversight or expertise to the assigned Water Service section 
  • Represents the department at meetings and on committees
  • Gives presentations for informational purposes
  • Performs additional duties as assigned



  • Bachelor's Degree in Business Management or directly related field
  • Five (5) years of progressively responsible experience related to the area of assignment
  • Two (2) years supervisory experience
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

  • Knowledge of principles, operating procedures, equipment, and materials used in water/wastewater utilities
  • Knowledge of methods and procedures of utility maintenance
  • Ability to use common computer programs for records management and reports

  • Ability to establish and maintain effective working relationships with employees and citizens
  • Coordinate work with other agencies and city departments
  • Communicate effectively both orally and in writing
  • Plan, organize, coordinate and review the work of subordinates
  • Read and interpret plans and specifications
  • Prepare reports and cost estimates
  • Supervise and schedule assignments for several work units

  • Strong interpersonal, organizational, and supervisory skills

Licenses and/or Certificates required:
  • Colorado driver's license with a good driving history
  • Colorado Class I Water Distribution Certification and Colorado Class I Collection Certificate
    • Or the ability to obtain within departmental guidelines


Physical Demands

  • Light to moderate physical work requiring the ability to lift and carry objects weighing up to 50 pounds, with or without assistance
  • Regular walking and standing to oversee projects
  • Some pushing, pulling, bending, stooping/crouching and climbing to inspect work sites
  • Hand/eye and hand/foot coordination for operation of equipment and vehicles
  • Vision to read reports, manuals, written materials, instruments, and gauges
  • Speech communication, hearing and listening for communications, supervision, and training of employees and communications with citizens

 Work Environment
  • Works primarily indoors with some exposure to varying types of weather, dust, and noise
  • Quarterly site visits with some exposure to weather, dust, and noise
 Equipment Used
  • Frequently uses motor vehicle and personal computer
  • This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
For Veterans preference:  Please show all of your employment history, including military service and attach related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
If you need assistance in completing this application, please feel free to contact our office at:  303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.

Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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